HOW TO GET SUPPORT
We guarantee professional and personal support services in English throughout the year. We provide fast, competent and comprehensive support services to all of our customers.
Global support services:
- Monday to Friday 07.00 - 18.00 CET
Outside normal opening hours, support services only apply to customers with a valid PPS username.
Customers from US/Canada who have purchased PPS through The Weather Company and with a PPS username containing the 'WSI' prefix, please go to The Weather Company's support website here.